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Sustainability in numbers

Sustainability in numbers

Concrete, measurable actions: this is how we show our commitment to sustainability, always focusing on the future and keeping in mind the needs of all our stakeholders.

We seek to prove our commitment to sustainability through strategies and activities that underline our aptitude for forward-thinking, while keeping in mind the needs of all our stakeholders. Stakeholders are more and more seeking a business approach that is both sustainable and socially responsible, thanks to medium-to-long-term strategies that take account of ESG indicators and are able to make a positive contribution to society and the context in which they operate.

This is the reason why we are developing a strategic development and sustainability project that covers not only the area closely linked to ESG investments, but includes a comprehensive “re-thinking” of the Bank and its overall management approach, also including all its aspects, ranging from Wealth Management and the Financial Advisor Network to Human Resources and Governance, passing through Communications and Integrated Reporting.

In 2021, Banca Generali’s activities generated a Global Added Value amounting to € 1094.2 million.

No. of female employees
Employee and Network training hours
€ 1.094,2 mln
Global Added Value

We monitor our sustainability performance through a set of indicators linked to the bank's strategic priorities and the environmental, social and governance (ESG) factors most relevant to us.

Clients, advisory and products

The central role played by sustainability issues shapes our commercial approach, wealth advisory service and product and service offer. Our products and services seek to meet the threefold purpose of excellence in customer service, innovation and sustainable growth. We add a new sustainability-related dimension to our traditional financial allocation methodology: the starting point is the United Nations 17 Sustainable Development Goals (SDGs), which customers can select to best realise their own investment prospects by availing of our platform, develop in partnership with MainStreet Partners.

For further information, discover the figures referring to customers

Number of customers 289,956 299,090 311,947 331,646
Retention rate 95% 95% 96% 95.9%
AUM (€ billion) 57 66 74 85.7
ESG AUM of managed solutions 2% 7% 13% 14.6%
Percentage of Financial Advisors trained on sustainability 0% 25% 60% 100%

Our People

Our strategy also places huge value on people, encouraging constant development of skills and training combined with a functional review procedure and transparency in the remuneration, incentive and performance management systems.

For further information, discover the figures referring to our human resources

Employees 868 950 962 986
Female employees 50% 49% 49% 49%
Staff under indefinite-term contract 96% 97% 96% 96%
Financial Advisors 1,985 2,040 2,087 2,162
Female Financial Advisors 17% 18% 18% 19%
Employee training hours 45 54 51 56
Network training hours 63 60 54 61
Smart working contracts activated 10% 51% 86% 97%
Staff with periodic performance evaluation 84% 99% 99% 99%
Staff discrimination reported 0 0 0 0

Integrity in our business

We conduct our business in accordance with the law and the highest standards of professional ethics. For this purpose, we have drawn up specific rules and codes of conduct designed to prevent a very broad range of offences, including fraud, corruption, money-laundering and anti-competitive practices, which apply to members of the administrative and control bodies, employees, financial advisors and contractors. To maintain a high level of awareness of these risks and ensure a complete understanding of the procedures for mitigating them, we organise regular training programmes addressed to all employees and our financial advisor network.

For further information, discover the figures referring to our corporate governance system

Financial advisors trained in anti-corruption and integrity in business 89% 97% 97% 97%
Corruption incidents reported 0 0 0 0


We are also committed to reducing the environmental impacts by reducing consumption. This commitment was exemplified during 2018 when more than 400 Banca Generali employees moved to the Zaha Hadid Tower at CityLife (Milan), a symbol of a sustainable building that reduces energy consumption. We want to achieve the goals and targets defined in the Group’s Environmental and Climate Policy by committing to reducing in greenhouse gas emissions and electricity, water and paper consumption. Thanks to our constant and concrete commitment in these areas, we received a full investment grade sustainability rating of EE (on a scale of EEE to F) awarded by Standard Ethics, an independent sustainability rating agency.

For further information, discover the figures referring to our environmental policies.

Emissions scope 1,2 and 3 (tCO2e) 1,264 1,404 1,330 1,257
Electrical power purchased from renewable sources 100% 100% 100% 100%
Water consumption (m3) 7,108 8,412 5,041 3,883


Our policies and actions aimed at fostering a sustainable development model become more effective the more we are able to promote and disseminate them within our sphere of influence. This is why we are engaged in numerous initiatives, both awareness-raising campaigns — such as The Human Safety Net and “Campioni di Vita” — and academic and research initiatives — such as the ongoing collaboration with SDA Bocconi and the Milan Polytechnic, as well as that with the Bicocca University for the ESG O-Fire Observatory. We also participated actively in Salone SRI 2020, Italy's most important financial sector sustainability event.

We are also aware of our role as an important growth engine in local areas and a driver of sustainable business models in our supply chains through our sustainable procurement strategies.

For further information, discover our Sponsorships and our commitment to the Community and Suppliers.

Suppliers 1,529 1,767 1,464 1,494
Purchases (million €) 100 102 107 117
We promote sustainable investments and support our customers in building portfolios that can take into account their personal ESG (environmental, social and governance) sensibilities.